77acd Terms and Conditions —
Complete Terms of Use
Please read these terms and conditions carefully before using our platform. All information regarding accounts, bonuses, payments, and liability is included here.
Section 1
Introduction and Acceptance
These terms and conditions ("Terms") form a legal agreement between the 77acd platform ("Platform", "Website", or "we") and all users of the platform ("User", "you"). By accessing the 77acd website, registering, or using any of our services, you fully agree to these Terms.
1.1 Eligibility Requirements
To use our platform, you must meet the following conditions:
- You must be 21 years of age or older ("For ages 21 and above only").
- You are participating voluntarily and for entertainment purposes.
- You hold only one account in your own name.
- You do not reside in a jurisdiction where online gaming is completely prohibited.
1.2 Changes to the Terms
77acd reserves the right to modify these Terms at any time. Continuing to use the platform after changes have been made means you accept the updated Terms. For significant changes, we will endeavor to notify users by email.
Section 2
Account Registration and Management
2.1 Registration Process
To open an account at 77acd, you must provide accurate and truthful information. Providing false information may result in account termination and forfeiture of deposited funds.
2.2 Single Account Policy
Each user may hold only one account. Operating multiple accounts under the same identity is considered a violation and all accounts will be closed immediately. Related balances and bonuses may be forfeited.
2.3 Identity Verification (KYC)
We may request necessary documents for identity verification (national ID card, passport, or similar government-issued document) at any time. Failure to provide documents within the specified timeframe may result in temporary account suspension.
2.4 Password and Security
You are responsible for the security of your account. Keep your password confidential and do not share it with third parties. If you suspect unauthorized access to your account, notify our support team immediately. You are responsible for all activities conducted from your account.
Section 3
Deposits, Withdrawals and Payment Policy
3.1 Deposit Rules
The minimum deposit amount at 77acd is ৳500 (per method). We currently accept payments via bKash, Nagad, and Rocket. Before making a deposit, ensure you are using the correct payment details. 77acd is not responsible for failed transactions due to incorrect information.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. However, processing time may increase if identity verification or a security review is required. Winnings from bonuses must meet the wagering requirement before withdrawal.
3.3 Fraud Prevention
If we detect suspicious transactions or evidence of fraud, we reserve the right to suspend withdrawals and investigate the account. If fraud is proven during the investigation, all funds in the account may be forfeited.
Section 4
Bonuses and Promotional Offers
4.1 Welcome Bonus
77acd offers new members a 100% first-deposit bonus of up to ৳8,000. A minimum deposit of ৳500 is required to receive this bonus. The bonus can be claimed once only.
4.2 Wagering Requirement
Before withdrawing funds received from bonuses, a 15x wagering requirement must be met. For example, if you receive a ৳1,000 bonus, you must place ৳15,000 in bets before withdrawing. Only the actual deposited amount may be withdrawn before the wagering requirement is fulfilled.
4.3 General Bonus Terms
- Bonus funds cannot be transferred to another account.
- Multiple bonus offers may not apply at the same time.
- 77acd's decision is final regarding the awarding of bonuses.
- If bonus abuse is proven, the bonus will be cancelled.
- 77acd reserves the right to modify or cancel any promotion at any time.
4.4 VIP Program
77acd's VIP program has four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). Higher tiers can be reached through regular and active participation. Cashback for each tier is automatically added to the account every week. 77acd reserves the right to modify VIP benefits.
Section 5
Betting and Gaming Rules
5.1 Betting Limits
77acd sets minimum and maximum bet limits for various games and events. Details of specific limits are provided on the relevant game page. 77acd reserves the right to change betting limits at any time and for any reason.
5.2 Bet Cancellation and Forfeiture
We may cancel bets and forfeit winnings in any of the following circumstances:
- If incorrect odds or payouts are displayed due to a technical error.
- If evidence of match fixing or dishonest activity is found.
- If bets are placed using bots or automated software.
- If the single account policy is violated.
5.3 Event Cancellation and Suspension
If a sporting event (such as BPL, T20, or others) is cancelled or suspended, the related bets will be settled in accordance with 77acd's prevailing policy. Generally, bets are refunded if the event has not been played sufficiently.
5.4 Prohibited Betting Methods
Arbitrage betting, exploiting odds differences, and any strategy that gains an unfair advantage are strictly prohibited. If such activity is detected, winnings will be forfeited and the account will be closed.
Section 6
Privacy and Data Protection
6.1 Data Collection
We collect necessary personal information during account registration, transactions, and platform use. This information is stored securely and reliably and is protected by SSL encryption.
6.2 Sharing Information with Third Parties
We do not sell your personal information to third parties for commercial purposes. However, limited information may be shared with partner service providers for legal obligations, fraud investigations, or payment processing.
6.3 Cookie Policy
77acd uses cookies to improve the user experience on the website. Cookies can be disabled in your browser settings, though some services may not function properly as a result. For more details, please read our Privacy Policy.
Section 7
Responsible Gaming Policy
7.1 Age Restriction
77acd strictly adheres to a 21+ age policy. This platform is for users aged 21 and above only. Providing services to minors is a direct violation of this policy, and in such cases the account and deposits will be forfeited.
7.2 Self-Exclusion and Setting Limits
We encourage all users to play responsibly. You may request temporary or permanent self-exclusion via live chat or email. For detailed information on our responsible gaming policy, visit the Responsible Gaming page.
7.3 Support
If you are experiencing gaming-related issues, please contact our 24/7 live chat support. Our Bengali-speaking support team is always ready to provide the assistance you need.
Section 8
Limitation of Liability
8.1 Service Availability
77acd strives to provide uninterrupted service, but disruptions may occur due to technical maintenance, server issues, or other reasons. 77acd is not liable for any losses caused by such temporary interruptions.
8.2 Third-Party Game Providers
Our platform features content from various game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. If an issue arises with a third-party game, 77acd will contact the relevant provider to seek a resolution, but does not accept direct liability for their errors.
8.3 Liability Cap
Under any circumstances, 77acd's total liability shall never exceed the value of the specific transaction in question. We are not liable for indirect losses, business losses, or loss of profits.
Section 9
Prohibited Activities
The following activities are strictly prohibited on 77acd:
- Using another person's account or allowing a third party to use your account.
- Using the platform for money laundering or to conceal the source of illegal funds.
- Using bots, automated software, or hacking tools.
- Exploiting technical vulnerabilities to gain an unfair advantage.
- Opening an account with false information or forging an identity.
- Harassing other users or damaging the reputation of the platform.
- Coordinating between multiple accounts for mutual benefit (collusion).
If evidence of any of the above prohibited activities is found, we reserve the right to close the account without prior notice, forfeit the balance, and take legal action if necessary.
Section 10
Dispute Resolution and Contact
10.1 Complaints Process
If you have a dispute or complaint, please contact our 24/7 live chat support first. Most issues can be resolved quickly and easily. If the matter is not resolved through live chat, submit a written complaint by email.
10.2 Finality of Decisions
In matters of dispute resolution, the decision of 77acd's management shall be considered final and binding. However, we always strive for a fair and impartial resolution.
10.3 Contact Information
Support email: [email protected]
24/7 live chat support is available in Bengali.
10.4 Applicable Law
The interpretation and application of these Terms shall follow the applicable laws and regulations of 77acd. The jurisdiction of the relevant court shall apply in any dispute.
Section 11
General Provisions
11.1 Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining parts shall continue to be in effect.
11.2 Waiver of Rights
If 77acd does not enforce the Terms in a particular instance, this does not deprive it of the right to enforce the same terms in a future instance.
11.3 Entire Agreement
These Terms and our Privacy Policy together form the entire agreement between 77acd and the user. Any prior oral or written understanding is replaced by this document.
11.4 Language
These terms and conditions are written in Bengali. In the event of any conflict with a translation or version in another language, the Bengali version shall be considered authoritative.