77acd's Privacy Policy

2. What Information We Collect

77acd may collect the following types of information from you. This collection is fully transparent and carried out on the basis of your consent.

2.1 Registration Information

When creating an account, we collect the following information from you:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Residential address

2.2 Identity Verification (KYC) Information

For regulatory compliance and security purposes, we may request the following documents for identity verification:

• National ID card (NID) or passport copy
• Driving license (where applicable)
• Selfie or photo (document verification with face)
• Proof of address (bank statement or utility bill)

2.3 Financial Information

To process transactions, we collect the following financial information:

• bKash, Nagad, or Rocket account number
• Deposit and withdrawal history
• Transaction date and amount

2.4 Usage Information

The following information is collected automatically while you use our platform:

• IP address and device information
• Browser type and version
• Game play history and preferences
• Login time and session duration
• Data obtained from cookies and similar tracking technologies

4. Disclosure of Information and Third Parties

77acd may share your personal information with third parties in limited and controlled circumstances. We never sell your information for commercial purposes.

4.1 Payment Processors

Information required to process transactions through bKash, Nagad, and Rocket is shared with the respective payment processors. These providers manage data in accordance with their own privacy policies.

4.2 Game Software Providers

Game providers including PG Soft, Pragmatic Play, JILI, and Spribe may receive the minimum information necessary to operate games. This information is used solely to ensure the quality of gaming services.

4.3 Legal Obligations

We may be required by law to disclose information in the following circumstances:

• As part of a court order or valid legal process
• To cooperate with investigations by regulatory authorities
• To comply with anti-money laundering (AML) regulations
• For legal requirements related to national security or counter-terrorism

4.4 Third-Party Restrictions

We never do the following:

• Sell your information to advertising companies
• Share information for unrelated marketing purposes
• Transfer information to any third party without your consent

6. Data Security Measures

77acd uses industry-standard, up-to-date security technologies and practices to keep your personal information secure.

6.1 Technical Security

• SSL/TLS Encryption: All data transferred between our platform and your device is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
• Two-Factor Authentication: Two-factor authentication (2FA) is offered as an additional layer of protection.
• Database Encryption: All sensitive data stored is secured in encrypted databases.
• Firewall and DDoS Protection: Active measures are in place to prevent unauthorized access and cyberattacks.

6.2 Organizational Security

• Only authorized staff may access user information on a need-to-know basis
• All staff receive regular training on data protection
• Access logs and audit trails are maintained
• Regular security reviews and penetration testing are conducted

6.3 Data Breach Response

If a data breach occurs and puts the security of your information at risk, we will notify you by email as quickly as possible and advise you on the necessary steps to take.

8. Your Rights

77acd respects your rights over your information. You may exercise the following rights at any time:

8.1 Right to Access Information

You may request a copy of the information we hold about you at any time. We will provide it to you within a reasonable period.

8.2 Right to Correct Information

If your account contains incorrect or incomplete information, you may request that it be corrected. In most cases you can update your information directly from your profile.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations or legitimate interests.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, such as when there is a dispute about the accuracy of the information.

8.5 Opt Out of Marketing Communications

You may unsubscribe from promotional emails and notifications at any time. This can be done by contacting us or through the unsubscribe link in our emails.

To exercise any of the above rights, please contact our support team.

10. Policy Changes and Updates

77acd reserves the right to update this privacy policy from time to time. This policy may change due to service improvements, legal changes, or business changes.

10.1 Notice of Changes

For significant changes, we will:

• Update the date at the top of the page
• Send a notification to your registered email
• Inform you of notable changes when you log in to the platform

10.2 Continued Use After Changes

If you continue to use our services after being notified of policy changes, you will be considered to have agreed to the updated policy. If you do not agree to the changes, please contact us to close your account.